Dispatch details will be e-mailed to you immediately once your order has sent.

All orders placed by 10.00am AEST will be shipped that day(*). All other orders will be dispatched that day for delivery to their destination.
Time required for delivery is dependant on location and is outlined in shipping & freight.

Please note there is no Weekend or Public Holiday delivery anywhere in Australia. (*) Excluding Christmas orders - see below. Special instructions are welcome and specific dates that you would like your gift to be delivered can be accommodated. Please note orders placed on Saturday, Sunday or public holidays will be shipped the next business working day. For e.g. If you placed your order for delivery to Queensland on a Friday night, your order will be dispatched on Monday for delivery Tuesday (Queensland metro)

A re-delivery fee will be charged if an incorrect delivery address is given, a recipient is not available or if there is no safe place to leave the gift box. If instructed we will leave the gift box with a neighbour or in a safe place.

Pamper Hamper Gifts are not responsible for the gift delivery. Pamper Hamper Gifts uses reputable contract couriers, TNT, Fastway and Australia Post. Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place.

Christmas Hamper Deliveries

Christmas is a very busy period. Please allow 3-4 days for delivery of orders placed on the site.

We cannot guarantee deliveries in time for Christmas for orders placed after 20th December 2011. Should you have an urgent request before Christmas please call us and we can assess if it's possible. Orders for Christmas Hampers for each state are as follows: NSW Metro/City Close Thur 22nd Dec 10am, NSW Outer Metro & Inner NSW Tue 20 Dec 2011,  ACT, VIC & QLD final orders by Tue 20th Dec 2011, and SA Final orders by Monday 19th  Dec & WA final orders by Friday 16th Dec,

We do not deliver hampers with Alchohol or food items overseas as customs will open them.

Delivery Costings

Important Delivery Bits & Pieces you need to know:

• Dear Customers please note that all re delivery of gifts will incur an extra delivery charge should the recipient not be available
• Gifts are delivered during courier/office hours i.e. Monday - Friday 9:00AM - 5:00PM ( NO WEEKEND or PUBLIC HOLIDAY DELIVERY)
• Additional orders will incur an additional small fee if the gifts are going to the same address.
• Multiple orders going to various destinations will be individually charged according to destination.
• Did you know Pamper Hamper Gifts deliver to PO Boxes! Perfect if you know the recipient will not be home. However with regards to gifts being delivered to a PO Box address we can't guarantee same day delivery. These specific gifts will be delivered via Australia Post!
• Also very excited to say that YES we can arrange overseas delivery, we can't guarantee the date of arrival, but we can arrange the delivery via Australia Post. However you do need to call us so that we can get a quotation from Australia Post for you.
• The prices listed are inclusive of Australian Government GST.
• If we are delivering to a hospital please ensure the patient will still be there during the delivery times

Sydney Metro Area - Orders will be accepted for same day delivery for the inner Sydney metropolitan area only.

Interstate/ Interstate Areas - Orders are despatched daily for Australia wide delivery.