1300 038 490

Terms and Conditions


The information contained on this website is provided by Twilight Ventures Pty Ltd trading as Pamper Hamper Gifts. To the best of Pamper Hamper Gifts knowledge, the information is accurate and current. However, Pamper Hamper Gifts, employees do not make any representation or warranty as to the accuracy or completeness of the information.


Legals & Privacy Rules Governing Use Of This Site

Copyright and Trademarks: Pamper Hamper Gifts is a Trademark of Twilight Ventures Pty Ltd. All of the information contained in this web site, including the site design, graphics, and text has been copyrighted. All rights reserved. Any other trademarks, company names, product names, and/or logo set forth in this web site are the property of their respective owners.

Trade marks, brand names, product names, and company names of or related to the products appearing on this web site are the property of their respective owners. Pamper Hamper Gifts does not claim to own any of these trade marks nor claim that Pamper Hamper Gifts is related to, endorsed by, or in any other way connected or associated with these companies.

Errors and Omissions: We are not responsible for any typographical errors or inaccuracies set forth in this web site The information, prices, and discounts set forth herein are subject to change without notice.


Order Terms & Information

Shop throughout our online store and place the items you wish to purchase into your shopping cart. You may change the quantity of any item in your shopping cart, as well as remove it completely, at anytime.

When you have completed all of your shopping, simply fill out and submit the online order form including your credit card number and expiration date.

You will then receive an order confirmation number to which you can refer to for tracking purposes. Please include your daytime and night time phone number and e-mail address so that we can contact you with any questions regarding your order.

If any item is out of stock you will be notified and your credit card will not be charged.

Delivery Details - Wrong Address

Please note if you supply us with an incorrect address and the goods have been despatched this is not our responsibility. We will do everything in our power to stop the delivery and redeliver the gift to the correct address. A re delivery fee will be charged should the courier company charge us. We require correct name, surname, street address, postcode and state. If a driver feels a gift is not safe to leave unattended he will leave a calling card and take the goods back to base.

Also if we are delivering to a hospital especially maternity, we need as much info as possible, room number, department (maternity) and floor. Please find out if the patient is going to be discharged. If so send it to their home address.

Product Information

All items advertised on Pamper Hamper Gifts website are in stock unless otherwise stated.

Product Substitutes

Pamper Hamper Gifts only use quality products, we also reserve the right to substitute products that may be unavailable or out of stock, but guarantees the replacement item will be to equal or greater value than the original item.

Confidential Information

The Information Pamper Hamper Gifts collect from their customers is strictly confidential. Pamper Hamper Gifts will not disclose your personal information to anybody other than those who are contracted to our company. Pamper Hamper Gifts may release appropriate information to third parties such as courier companies to assist with the fulfilment of your order.

Cancellation of Orders

If you wish to cancel your order please contact Pamper Hamper Gifts immediately at info@pamperhampergifts.com.au or call 1300 038 490. Once payment for an order has been accepted, cancellation is at the discretion of Pamper Hamper Gifts.

Returns & Exchanges

In the unfortunate event that a gift has been damaged through the delivery process, please call Pamper Hamper Gifts to organize for the gift to be returned and a replacement organized.

Gift Wrapping & Delivery Information

Please note that all gift wrapping is complimentary when purchasing from Pamper Hamper Gifts online gift company and the wrapping is just one extra that makes it a worth while purchase. Pamper Hamper Gifts deliver beautiful cream gift boxes with black satin ribbon and a Pamper Hamper gift card Australia wide. Pamper Hamper Gifts use only the highest quality boxes and ribbons.

Gift Cards

We are pleased to enclose your personal message with each gift on Pamper Hamper Gifts complimentary swing card. Simply fill out the message area on the order form or you may wish to enclose details for a specific card.

Please note this will be at an extra charge of $3.00.The Pamper Hamper Gifts team would be happy to fulfil your order and create a lasting impression on your recipients.

General Information

The prices listed in this catalogue are inclusive of GST.

Liquor Act

Under the Liquor Control Act Gift Box's including alcohol may only be purchased by people 18 years and over. For all gifts with alcohol included please ensure that the recipient is aged over 18 years and is available to receive delivery. Gifts with alcohol need to be accepted and signed by the adult who is either the recipient of the gift or an adult who is the sender of the gift. Gifts containing alcohol cannot be delivered with an "Authority to Leave".

For photographic purposes, some gift box contents and other gifts are displayed on dishes and some wines shown in glasses. These props are not included in the gift box's. All gift box's are fairly described.


Privacy Statement

We appreciate that your privacy is important to you and Pamper Hamper Gifts will continue to protect the personal information you entrust to us.


Pamper Hamper Gifts is committed to protecting your personal information and we agree to comply with the National Privacy Principles (NPPs) set out in the Federal Privacy Act and administered by the Federal Privacy Commissioner.

Why does Pamper Hamper Gifts need your information?

The type of information we collect from you will depend on what Pamper Hamper Gifts products and services you use. When you become a Pamper Hamper Gifts customer or member you will need to provide certain details so that we can establish and manage your customer account. This includes information such as your name, contact details and information for identification purposes. We may also require information about your premises in order to assist with the delivery of Pamper Hamper Gifts products.

Use of Information by Pamper Hamper Gifts

Pamper Hamper Gifts may use your information for purposes which you would reasonably expect, such as managing your account, billing, contacting you or providing customer support.

What information will Pamper Hamper Gifts disclose?

The information we collect from you is strictly confidential. Pamper Hamper Gifts will not disclose your personal information to any third parties, other than those who are contracted to us to keep the information confidential.